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SCIENCE OF SALES

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Terms of Service

Effective Date: 9/27/2025

These Terms of Service (“Terms”) govern the access to and use of services provided by Science of Sales LLC (“Science of Sales,” “we,” “us,” or “our”) to any client, user, company, or entity (“Client,” “you,” or “your”) engaging our consulting, outreach, and marketing services.

By purchasing, accessing, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our services.

1. Scope of Services

Science of Sales provides consulting, campaign strategy, and technical implementation for cold outreach and omnichannel marketing. Services may include, but are not limited to:

  • Cold email campaign setup and execution

  • Lead list acquisition and targeting

  • CRM and automation integrations

  • Copywriting, VM drops, SMS, LinkedIn, and other outreach tactics

  • AI model training, AI reply automation, and AI driven follow ups on your behalf

  • Campaign reporting and deliverability monitoring

Services are provided at our sole discretion and we may or may not deliver any particular service listed above at any given time.

We may conduct outreach under research brands, parody brands, or AI generated aliases. These methods are designed to protect your brand, qualify interest, and confirm points of contact.

We operate as a service provider and strategic consultant. We do not act as your employee, legal advisor, or agent.

2. No Liability, Client Assumes All Risk

You acknowledge and agree that:

  • You are solely responsible for the content, targeting, and execution of your campaigns.

  • You must ensure all outreach activities comply with applicable laws and regulations, including but not limited to CAN SPAM, GDPR, CCPA, TCPA, CASL, and any state or federal marketing rules.

  • You must honor opt outs, complaints, and removal requests promptly and accurately.

  • Science of Sales is not liable for any direct, indirect, incidental, consequential, or special damages, including legal claims, blacklisting, domain penalties, lost revenue, lost opportunities, reputational damage, or regulatory fines resulting from your use of our services.

  • You assume full responsibility and risk for the use of parody brands, research brands, and AI aliases including outreach under your brand.

  • You acknowledge and agree that Science of Sales is not liable for anything generated, written, or communicated by AI bots, AI replies, or AI models operating on your behalf.

3. Data Ownership and Usage Rights

a. Submitted Data
By providing any data to us including email addresses, contact lists, domain access, account logins, campaign content, and lead information you grant us an irrevocable, perpetual, royalty free, fully transferable, sublicensable, and worldwide license to use, copy, modify, distribute, analyze, commercialize, and retain such data for any purpose, subject only to applicable law.

You represent that you have the legal right to submit all such data, and that your submission does not violate the rights of any third party.

b. Campaign Data and Results
All campaign data generated through our systems or in the course of our work including but not limited to open rates, clicks, replies, bounces, email reputation metrics, opt outs, or engagement patterns belongs exclusively to Science of Sales LLC.

We reserve the unrestricted right to:

  • Aggregate and analyze outreach data across clients

  • Use campaign performance data to improve our systems and offerings

  • Retain and repurpose de identified or derived data in any way, including resale or internal research

  • Share, publish, or monetize performance insights or benchmark data

4. Confidentiality

We agree to use commercially reasonable efforts to protect the confidentiality of your proprietary business information. However, you acknowledge and agree that:

  • We are not responsible for securing your logins, email systems, or CRM tools.

  • We may disclose client information if required by law or legal process.

  • We may refer to anonymized aspects of your campaign for educational, sales, or promotional purposes.

5. Payments and Refunds

  • Pay Per Lead Model: Clients will be invoiced weekly for each Warm Intro. A Warm Intro is defined as any prospect who expresses interest and is cc’d into the email chain with Client. All Warm Intros are billable, regardless of whether the prospect is a perfect ICP fit.

  • Monthly Retainer Model: Clients paying a fixed monthly retainer must prepay each month in full. Retainer fees are non refundable.

  • Unless otherwise agreed in writing, all work is prepaid and non refundable. Work begins only after the initial invoice is paid in full.

  • You are responsible for any third party software or platform fees incurred as part of your campaigns such as email delivery platforms, scraping tools, CRMs, automation platforms, etc.

  • Science of Sales may pause, suspend, or terminate services for nonpayment or breach of these Terms.

6. No Guarantee of Results

Cold outreach by its nature involves uncertainty. We do not guarantee:

  • Response rates, meeting bookings, conversions, or ROI

  • Deliverability outcomes or inbox placement

  • Protection from spam filters, blacklists, or third party service decisions

You acknowledge that results may vary, and Science of Sales makes no warranties or guarantees, express or implied, regarding performance.

7. Indemnification

You agree to fully indemnify, defend, and hold harmless Science of Sales LLC, its owners, officers, contractors, and affiliates from any and all claims, liabilities, damages, losses, legal fees, penalties, or expenses arising out of or related to:

  • Your use of our services

  • Your content, data, or outreach practices

  • Violations of law, regulation, or third party rights

  • Use of parody brands, research brands, or AI aliases in outreach campaigns

  • Outputs or communications generated by AI bots, AI replies, or AI models

  • Breach of these Terms

8. Termination

  • We reserve the right to terminate or suspend our relationship with you at any time, with or without cause. In such cases, your access to active services may be discontinued immediately, and no refunds will be issued.

  • You may terminate the engagement at any time in writing, subject to the completion and payment of all outstanding work and invoices.

9. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action, claim, or dispute must be brought exclusively in a court of competent jurisdiction located in Sarasota County, Florida.

You waive any right to participate in a class action and agree to resolve disputes on an individual basis.

10. Miscellaneous

  • Entire Agreement: These Terms and our Privacy Policy constitute the full agreement between you and Science of Sales LLC.

  • Severability: If any part of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full force.

  • No Waiver: Our failure to enforce any provision does not waive our right to enforce it in the future.

  • Assignment: You may not assign any rights under these Terms without our written consent. We may assign our rights at any time.

11. Contact

Questions about these Terms should be directed to:

Science of Sales LLC
3349 Bougainvillea St.
Sarasota, FL 34239
Email: ben@scienceofsales.io

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