Terms of Service

Effective Date: 5/5/2025

These Terms of Service (“Terms”) govern the access to and use of services provided by Science of Sales LLC (“Science of Sales,” “we,” “us,” or “our”) to any client, user, company, or entity (“Client,” “you,” or “your”) engaging our consulting, outreach, and marketing services.

By purchasing, accessing, or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our services.

1. Scope of Services

Science of Sales provides consulting, campaign strategy, and technical implementation for cold outreach and omnichannel marketing, including but not limited to:

Cold email campaign setup and execution
Lead list acquisition and targeting
CRM and automation integrations
Copywriting, VM drops, SMS, LinkedIn, and other outreach tactics
Campaign reporting and deliverability monitoring

We operate as a service provider and strategic consultant. We do not act as your employee, legal advisor, or agent.

2. No Liability, Client Assumes All Risk

You acknowledge and agree that:

You are solely responsible for the content, targeting, and execution of your campaigns.
You must ensure all outreach activities comply with applicable laws and regulations, including but not limited to CAN-SPAM, GDPR, CCPA, TCPA, CASL, and any state or federal marketing rules.
You must honor opt-outs, complaints, and removal requests promptly and accurately.

Science of Sales is not liable for any direct, indirect, incidental, consequential, or special damages, including legal claims, blacklisting, domain penalties, lost revenue, lost opportunities, or regulatory fines resulting from your use of our services.

3. Data Ownership and Usage Rights

a. Submitted Data

By providing any data to us—including email addresses, contact lists, domain access, account logins, campaign content, and lead information—you grant us an irrevocable, perpetual, royalty-free, fully transferable, sublicensable, and worldwide license to use, copy, modify, distribute, analyze, commercialize, and retain such data for any purpose, subject only to applicable law.

You represent that you have the legal right to submit all such data, and that your submission does not violate the rights of any third party.

b. Campaign Data and Results

All campaign data generated through our systems or in the course of our work—including but not limited to open rates, clicks, replies, bounces, email reputation metrics, opt-outs, or engagement patterns—belongs exclusively to Science of Sales LLC.

We reserve the unrestricted right to:

Aggregate and analyze outreach data across clients
Use campaign performance data to improve our systems and offerings
Retain and repurpose de-identified or derived data in any way, including resale or internal research
Share, publish, or monetize performance insights or benchmark data

4. Confidentiality

We agree to use commercially reasonable efforts to protect the confidentiality of your proprietary business information. However, you acknowledge and agree that:

We are not responsible for securing your logins, email systems, or CRM tools
We may disclose client information if required by law or legal process
We may refer to anonymized aspects of your campaign for educational, sales, or promotional purposes

5. Payments and Refunds

Unless otherwise agreed in writing, all work is prepaid and non-refundable. Work begins only after the initial invoice is paid in full.

Science of Sales may pause, suspend, or terminate services for nonpayment or breach of these Terms.

You agree to be responsible for any third-party software or platform fees incurred as part of your campaigns (e.g., email delivery platforms, scraping tools, CRMs, automation platforms, etc.).

6. No Guarantee of Results

Cold outreach by its nature involves uncertainty. We do not guarantee:

Response rates, meeting bookings, conversions, or ROI
Deliverability outcomes or inbox placement
Protection from spam filters, blacklists, or third-party service decisions

You acknowledge that results may vary, and Science of Sales makes no warranties or guarantees—express or implied—regarding performance.

7. Indemnification

You agree to fully indemnify, defend, and hold harmless Science of Sales LLC, its owners, officers, contractors, and affiliates from any and all claims, liabilities, damages, losses, legal fees, penalties, or expenses arising out of or related to:

Your use of our services
Your content, data, or outreach practices
Violations of law, regulation, or third-party rights
Breach of these Terms

8. Termination

We reserve the right to terminate or suspend our relationship with you at any time, with or without cause. In such cases, your access to active services may be discontinued immediately, and no refunds will be issued.

You may terminate the engagement at any time in writing, subject to the completion and payment of all outstanding work.

9. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any legal action, claim, or dispute must be brought exclusively in a court of competent jurisdiction located in Sarasota County, Florida.

You waive any right to participate in a class action and agree to resolve disputes on an individual basis.

10. Miscellaneous

Entire Agreement: These Terms and our Privacy Policy constitute the full agreement between you and Science of Sales LLC.
Severability: If any part of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full force.
No Waiver: Our failure to enforce any provision does not waive our right to enforce it in the future.
Assignment: You may not assign any rights under these Terms without our written consent. We may assign our rights at any time.

11. Contact

Questions about these Terms should be directed to:

Science of Sales LLC
3349 Bougainvillea St.
Sarasota, FL 34239
Email: ben@scienceofsales.io